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Released: January 29, 2013 By Kathryn Zickuhr Our new report takes a close look not only at how Americans are using public libraries, but also what sort of services and programming they think libraries should offer — and what they say they would use in the future.For this last point, we asked about a range of potential offerings, including online “ask a librarian”-type research service, mobile library apps, library kiosks in the community, and pre-loaded e-readers available for checkout.In the library’s meeting room, 12 different devices are available to try out with a librarian on hand to explain their features and detail the differences between various devices.” The Skokie Public Library in Illinois “offers a digital media lab, a space with content creation tools that allow patrons to create and share video, music, photography, and design projects.Customers have access to computers with editing software, cameras, camcorders, microphones, and musical keyboards.The library frequently hosts ‘technology petting zoos’ to teach patrons how to use the CCPL tool, e-readers and e-audiobooks in the downloadable collection.” The Contra Costa County Library in California has a “Snap & Go” project that allows users with mobile phone to access various library services via scanned QR codes.“By reaching otherwise time-pressed users while they are waiting in public spaces (at bus stations and buses), the library has managed to stretch its resources even while budgets tighten.A breakdown of these ideas’ overall popularity is included below; more information is included in the report, and tables with demographic breakdowns for each item can be found in the appendix.But we also wanted to include illustrations of some of these more innovative services, to see what they look like on the ground.

We’ll keep updating the list with new examples as we hear about them.

Using this technology, users are able to hold up their mobile phones and see archival photos layered on top of the images visible through the camera’s phone.

In 2012, the American Library Association recognized the library for offering cutting-edge technologies in library services.” The Cuyahoga County Public Library of Parma, Ohio “created CCPL Mobile, an exciting new mobile app that enhances the library patron experience by giving patrons access to the unprecedented convenience of checking out items using their smart phones.

The free CCPL Mobile smartphone app features a Digital Books & Media channel that makes finding and downloading e-books and e-audiobooks from the library’s collection.

In addition to using the app to renew and reserve items, patrons can also use the tool to find library branches and hours of operation.

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